SNAP RAW — Support

Help for the SNAP RAW iPhone camera app.

Contact

For questions, bug reports or feedback, email support@commonlight.app. Please include your iPhone model and iOS version.

Common questions

What does 24MP mode do?
It captures a burst of 8 RAW frames and combines them into one 24MP Bayer RAW DNG. It works best for still scenes with good lighting. Hold the phone steady until “Burst Captured!” appears.

Where are my photos saved?
In Setup, choose Photos, Files or both. With Files, captures go to the folder you pick, or to SNAP RAW on your iPhone until you pick one.

What is the difference between DNG, + JPEG and + HEIF?
DNG saves only the Bayer RAW file. + JPEG and + HEIF also save a picture with a custom tone curve next to the DNG.

What are the tips?
Optional one-time tips that support development. They do not unlock any features.

Does the app collect any data?
No. See the privacy policy.